General Questions
Technical Stuff
Pricing & Payment
What does Supadü do?
Supadü is an online service that lets you quickly build pages for web, Facebook and mobile without requiring technical skills or a web developer. A library of web apps lets you add sophisticated functionality (Twitter, YouTube, maps, blogs, photo galleries, polls etc) to your pages with a few clicks. It's all fully hosted so there are no technical barriers between you and your audience.
What can I create in Supadü?
Supadü allows you to create everything from a single campaign landing webpage, to a 10-page microsite, to a full website containing hundreds of pages. Page can be built as Facebook tabs, optimized for mobile or just for web.
What doesn't Supadü do?
Supadü won't write your text or design your graphics - that's your job! However, Supadü is about the fastest way to build a fully functioning and live hosted webpage if you already know what you want to say.
Is Supadü right for me?
If your business is publishing, television or property, or you are an agency, then Supadü has been designed for you! The company behind Supadü - World Archipelago - is a digital agency that has been delivering award-winning work to these sectors for more than a decade. We know what clients want and have built the Supadü publishing platform especially to meet their needs.
What languages are supported?
Our clients have developed sites in the following languages without any problems: english, french, german, norwegian, romanian, polish, italian, spanish, swedish, and russian. In addition, we have conducted successful tests in mandarin, japanese and korean. In other words, you can be confident that the Supadü platform will be able to handle your multi-lingual needs.
Where are my pages hosted?
All pages and sites published through Supadü are automatically hosted in a 'managed private cloud' environment provided and supported by Rackspace, one of the leading names in business-critical hosting. Supadü is also designed so that it can be installed on a client's own Linux-based hosting infrastructure. See: Rackspace hosting terms and service level guarantees.
Is my information safe?
All the information and data stored on the Supadü platform is backed up every day by Rackspace and stored on tape in a secure off-site location. Each set of data backups is retained for 2 weeks.
Can I use my own domain name?
Absolutely. You can point any domain name that you own at the Supadü server. See our help page for more details.
What if I want Supadü to include a new feature?
Supadu is constantly evolving and either we'll include your suggestion in our roadmap or we'll charge you a one-off fee to develop a custom app or feature. Examples of custom apps include:
How much does Supadü cost?
You can start using Supadü for free and then after 28 days you can choose one of our pricing plans. They start at £50/$75 per month so there's something to suit companies of different sizes from small to large.
How can I pay?
We accept credit card payment for our Basic Plan. Other pricing plans can either be paid by credit card or by monthly invoice.
Are there any long-term contracts?
No, apart from Enterprise customers, you can cancel at any time with nothing further to pay. Enterprise customers are assigned personal account managers so the notice period is 3 months.
Do I need a creditcard to sign up?
No - your first 28 days are free and we'll be in touch to discuss which is the right plan to move you onto if you decide to keep using Supadü - which we're sure you'll want to!
176 Apsley House, Upper Richmond Road, Putney, SW15 2SH
Phone: +44 (0)20 8780 0110
Fax: +44 (0)208246 4967